OpsWerks manages recurring platform operations across Kubernetes, CI/CD, patching, infrastructure as code, and developer support, while your team retains architecture, standards, and roadmap ownership.
In OpsWerks' 2026 practitioner survey, platform and developer support bottlenecks ranked as the second most commonly cited top operational challenge, and Kubernetes and CI/CD each rank among the top engineering effort areas for half of respondents.
The cost shows up in the roadmap: 63% of respondents spend at least half their time on reactive work. When recurring operations consume the team, architecture, enablement, automation, and roadmap priorities move more slowly.
Independent industry data backs this up: 55% of teams spend a fair amount or more of their time just integrating and connecting tools, and median toil sits at 34% of an engineer's time.
Your platform team retains architecture, standards, governance, and roadmap control; OpsWerks owns the agreed recurring operations and execution layer. During a critical kernel CVE response, the customer set cluster priorities while OpsWerks handled coordination, execution, monitoring, and validation. Our goal is to reduce recurring toil over time; we want you to need us less, not more.
After a structured transition, the same stable team manages the agreed scope and retains context over time. Knowledge compounds through documentation and runbooks instead of walking out the door with turnover.
Hundreds of EKS clusters had no defined upgrade process; versions drifted across regions, and EKS control planes can't be rolled back. OpsWerks took end-to-end ownership, proving the framework in non-production before owning production cutovers.
During the rollout, an OpsWerks engineer caught that the customer's traffic engineering stacks ran a different EKS version that had to be upgraded first; missing it would have broken regional failover at cutover. The team raised it, replanned, and executed without disruption.
“This is great work and it is immense help which you have taken. I am really happy that all these rollouts happened without any outages or issues.”
“Once the team had been trained on something, they were actually very effective at owning that space.”
Our managed services model: predictable pricing, aligned incentives, and a strict focus on operational outcomes, not headcount.
Full accountability for results, not just tasks. No pile-up of tech debt or stale tickets; issues get resolved, not recycled.
Self-managing teams that don't drain your engineering bandwidth. Eliminate the management overhead and micro-coordination that comes with contractors.
No contract churn. No retraining every 6 months. A stable, embedded team with consistent output and pricing.
Shift recurring upgrades, patching, pipeline maintenance, infrastructure-as-code upkeep, and developer support to a dedicated team, so your platform engineers can focus on architecture, automation, and the roadmap.