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OpsWerks

Every AI application runs on infrastructure. We operate it.

Your teams build the applications. OpsWerks operates the platforms, pipelines, and incident response underneath.

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Proven at Scale
Zero
unplanned downtime during Fortune 100 migrations
10x
faster migration completion vs. internal estimates; 90% cost savings
85-90%
first-contact resolution
30-60%
alert noise reduction

The Five Layers of AI*

AI projects deliver value only on infrastructure that is secure, reliable, patched, and current. Your teams own the applications and the models. OpsWerks operates the infrastructure underneath, and supports the applications on top of it.

ApplicationsWe support this layer 24/7
AI Models
InfrastructureOrchestration, platform operations, and monitoring.We operate this layer
Chips
Energy
*The five layers of AI, per NVIDIA.

What Agentic AI Needs to Run

OpsWerks runs this hardware and software layer 24/7 and supports the applications themselves, from deployment and troubleshooting to incident response across development and production environments.

“

Thanks to OpsWerks, we were able to accelerate our platform transformation and deliver results 24 months ahead of schedule.

Engineering Director, Global Technology Leader

Platform Operations

We modernize and operate your platforms so your teams focus on shipping features, not operations.

  • CI/CD pipeline management: Jenkins, GitLab CI, GitHub
  • Deployment automation, dev to production
  • Kubernetes ops: EKS, GKE, AKS
  • 24/7 developer support

Monitoring and Incident Response

We maintain stability so your developers build applications serving millions of users.

  • 24/7 full incident lifecycle: detection, triage, resolution, prevention
  • Alert optimization: tuned thresholds, automated remediation
  • Observability stack: Datadog, Splunk, Prometheus, Grafana

AI and Data Platforms

Production-ready infrastructure and reliable data pipelines for AI/ML workloads at scale.

  • Data pipeline orchestration: Spark, Kafka, Airflow for reliable pipelines
  • Automated CI/CD for container images and AI workflow validation
  • Infrastructure scaled for AI/ML and genAI demands

Security and Compliance

We automate policy enforcement and manage vulnerabilities so your teams operate securely.

  • Vulnerability and drift management
  • Audit-ready documentation
  • Certification workflow automation

How the Engagement Works

“

I've been in this industry for almost 19 years. I've never seen a vendor that does such a great job of cross-training their teams and following through.

Infrastructure Deployment and Hardware SRE Manager, Multinational Consumer Electronics Firm
A Procurement-Friendly Engagement Model

Fixed, transparent pricing

OpsWerks bills outcomes, not hours. No timecards, no rate-card negotiation, no surprise invoices.

Scoped work with clear exits

Each SOW defines milestones, deliverables, and exit criteria. We document the handoff so knowledge stays with you.

Outcomes, not headcount

You approve an objective, not a body count. No per-person justification, no utilization tracking.

Earned credibility and expansion

Engagements start small. You approve every expansion based on performance.

OpsWerks Managed Services vs. Staff Augmentation
OpsWerks managed services
Staff augmentation (contractors)
Fixed pricing tied to outcomes
Pricing scales with billable time
OpsWerks onboards the platform and self-manages the team
You interview, train, and manage contractors
Root causes get resolved; technical debt goes down
Symptoms get patched; technical debt compounds
Company Overview
Company
US-headquartered. Supporting the world's leading enterprise engineering teams since 2015.
Team
Over 250 engineers across the US and Philippines, hired for technical expertise and cultural alignment.
Coverage
24/7 operations across US, EMEA, and APAC, with consistent personnel.
Model
An extension of your team, not a vendor, not contractors to manage.
Technical certs
CKA, CKAD, AWS Solutions Architect Associate, AWS Cloud Practitioner, Google Associate Cloud Engineer, Azure Fundamentals, Splunk Core, Apache Airflow.
Security
Vulnerability and drift management, high-secure environment architecture, certification workflow automation, audit-ready documentation.
When Teams Bring In OpsWerks

Infrastructure lifecycle event

Data center exit, cloud migration, platform upgrade, or decommission deadline.

Operational crisis

Ticket backlog spike, missed SLAs, unsustainable on-call, or repeat incidents.

Org change

Reorg, headcount loss, or executive scrutiny on reliability.

Scaling constraint

Demand outpaces capacity; we own the outcome while you build the team.

What Makes OpsWerks Different

Outcome Ownership

Full accountability for results, not just tasks. No pile-up of tech debt or stale tickets; issues get resolved, not recycled.

Autonomous Execution

Self-managing teams that don't drain your engineering bandwidth. Eliminate the management overhead and micro-coordination that comes with contractors.

Predictable Partnership

No contract churn. No retraining every 6 months. A stable, embedded team with consistent output and pricing.

Take the operational burden off your AI roadmap

Grab the one-pager to share internally, or book a call and we'll map what OpsWerks can own, where your engineers stay focused, and how the engagement would work.

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You define the outcomes. We own the delivery.