An OpsWerks report built from directional, real-world input from SRE, platform, and infrastructure engineering practitioners in North America.
Respondents spanned a cross-section of industries, including financial services, technology and software, travel and hospitality, automotive, cybersecurity, pharmaceuticals, and entertainment.
Alert fatigue and incident overload leads the reported challenges, with platform support bottlenecks close behind.
The single largest group runs on fewer than 10 team members.
Technical depth in the specific stack is the primary selection criterion.
* Directional data; reflects real-world practitioner experience.
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