OpsWerks manages the recurring work around legacy infrastructure: operations, patching, troubleshooting, documentation, cleanup, and retirement, within an agreed scope and timeline.
In OpsWerks' 2026 practitioner survey, 16% of respondents identified legacy systems blocking innovation as their biggest current operational challenge, and reducing technical debt was the second most commonly selected investment priority (25%) if capacity opened up.
The constraint is rarely awareness. Internal teams know which systems need attention; recurring maintenance, undocumented dependencies, security obligations, and production risk make it hard to shift capacity toward modernization.
Legacy support carries a talent cost too: in the eighth annual SRE Report, 31% of engineers would consider leaving for better growth and learning opportunities. Repetitive maintenance with no learning path is a retention risk.
Your team retains architecture, strategy, governance, and retirement authority; OpsWerks manages the agreed operational scope and executes approved maintenance, remediation, and retirement work. We want you to need us less over time, not more.
Legacy environments can't be handed over safely through documentation alone. OpsWerks combines discovery, shadowing, runbook development, access validation, and progressive responsibility transfer before assuming the agreed operational scope.
A heavily customized legacy platform consumed substantial SRE and DevOps capacity while the company was building its replacement CI/CD platform. OpsWerks assumed the agreed day-to-day operating scope for the legacy stack, allowing internal teams to redirect capacity toward the replacement.
A large host estate required sustained security maintenance while the internal SRE team was also responsible for new service delivery. OpsWerks took responsibility for the agreed patching scope and built layered automation around the customer's existing tools.
“Thanks to OpsWerks, we were able to accelerate our platform transformation and deliver results 24 months ahead of schedule. We're incredibly grateful for their partnership throughout this journey.”
“What I value about OpsWerks is... we didn't gain a crippling amount of technical debt.”
“We experienced a high ROI on training the OpsWerks people. And I say that as someone who's trained a lot of people over the years and high ROI is not always a guarantee.”
Our managed services model: predictable pricing, aligned incentives, and a strict focus on operational outcomes, not headcount.
The commercial model is engagement-tested: when a critical kernel CVE forced an accelerated patch across 5,000+ EKS nodes, the surge was absorbed inside the existing engagement, with no SOW amendment, no change order tickets, and no added cost. And before pricing internal 24/7 legacy coverage, run the headcount math.
Full accountability for results, not just tasks. No pile-up of tech debt or stale tickets; issues get resolved, not recycled.
Self-managing teams that don't drain your engineering bandwidth. Eliminate the management overhead and micro-coordination that comes with contractors.
No contract churn. No retraining every 6 months. A stable, embedded team with consistent output and pricing.
Shift recurring legacy operations, maintenance, documentation, and retirement work to a dedicated team, so your engineers can focus on modernization and the systems that come next.